Shipping policy
Last Updated: August 2026
Thank you for choosing BreezeGo. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below before placing your order.
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
During periods of high demand, promotions, holidays, or unforeseen circumstances, processing times may be slightly longer.
Once your order has been processed, you will receive a shipping confirmation email containing your tracking information.
Please note that placing an order does not guarantee same-day processing or dispatch.
Estimated Delivery Times
Estimated delivery times begin once your order has been dispatched.
| Region | Estimated Delivery |
|---|---|
| Australia | 5–12 Business Days |
| United States | 5–12 Business Days |
| Canada | 6–14 Business Days |
| United Kingdom | 5–12 Business Days |
| Europe | 6–15 Business Days |
| Rest of World |
7–20 Business Days |
Delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, we may offer Free Shipping promotions on selected products or orders.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking number.
Please allow up to 48 hours for tracking information to become active after dispatch.
Shipping Delays
Although we work closely with our shipping partners, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Customs inspections
- Carrier delays
- Public holidays
- High shipping volumes
- Natural disasters
- Industrial action
- Incorrect shipping information provided by the customer
BreezeGo is not responsible for shipping delays caused by third-party carriers or circumstances beyond our reasonable control.
Incorrect Shipping Address
Customers are responsible for ensuring all shipping information is accurate before completing their purchase.
If an incorrect address is provided:
- Please contact us immediately.
- Address changes may not be possible once an order has entered processing or has been dispatched.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Lost Packages
If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us.
We will work with the shipping carrier to investigate the shipment and assist in resolving the issue as quickly as possible.
Delivered Orders
Once the shipping carrier marks an order as Delivered, responsibility for the package transfers to the customer.
If you believe your package has been stolen after delivery, we recommend contacting the shipping carrier and your local authorities where appropriate.
While we are happy to assist where possible, BreezeGo cannot guarantee refunds or replacements for packages confirmed as delivered.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government fees imposed by your country.
These charges, where applicable, are the responsibility of the customer unless otherwise stated during checkout.
Multiple Shipments
In some cases, items may be shipped separately to ensure faster delivery.
If your order arrives in multiple packages, you will receive tracking information for each shipment where available.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us as soon as possible.
We cannot guarantee changes or cancellations once your order has entered processing or has been shipped.
Shipping Guarantee
While we strive to meet our estimated delivery timeframes, all delivery dates are estimates only.
BreezeGo is not liable for delays caused by shipping carriers, customs authorities, or circumstances outside our reasonable control.
Contact Us
If you have any questions regarding your shipment, please contact our support team.
BreezeGo Support
Email: support@breezegoofficial.com